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Webshop information

This online store exclusively operates in business transactions with companies or public institutions. As this is not a business relationship with private customers (consumers), the right of return for consumers in distance selling contracts does not apply.

Procedure

  1. Once you have added products to your shopping cart, you will be able to calculate the shipping costs for your country.
  2. If you select an EU country as the country of delivery within the checkout process, the VAT will be deducted from the total amount at checkout. If you are ordering from an EU member state and your order does not include a valid VAT ID, we will add your country-specific taxes by verifying your order. 
  3. After you have completed your order, you will receive a Confirmation of Receipt. At this point, we will start processing your order.
  4. We will check your order and you will receive an Order Confirmation including payment information within a few days. This confirmation will ask you to transfer the amount of your order to our bank account within the next 14 days.
  5. After we receive your payment, your order will be shipped within seven days and you will receive a Shipping Confirmation with an invoice and further product information.

Shipping & handling information

We ship all orders after we have received your payment from our headquarters in Berlin using DHL Express. Deliveries are made on the basis of the provisions of the International Chamber of Commerce ("ICC") Incoterms 2020, DAP. Within the European Union, you will not be charged for customs duties. For international shipments outside of the European Union, you may be required to pay customs duties and taxes on your shipment. Please contact your local customs office for more information.

As soon as you have added products to your shopping cart, you can calculate the delivery and shipping costs for your country.

We ship our antennas to all EU member states as well as to the countries available in the shopping cart and checkout process.
If your country is not available, we look forward to receive your order directly: This email address is being protected from spambots. You need JavaScript enabled to view it..

Payment information

When ordering from our webshop, prepayment within 14 days after receiving the Order Confirmation is required.

Privacy Policy

Our Privacy Policy can be found here.

Terms & Conditions

Our Terms and Conditions can be found here.

FURTHER QUESTIONS

If you have any issues with your order, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or +49 30 863230-500.